Thank you for choosing to be part of our community at Piano by Andrew (hereafter referred to as “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy (“policy” or “document”) or our practices with regards to your personal information, please contact us by using the information provided at the end of this document.

When you visit the website, (“website” or “site”), you trust us with your personal information. We take your privacy very seriously. In this policy, we seek to explain what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website, and/or any related services, sales, marketing, or events.

This policy applies to individuals who are more than 18 years of age. Individuals who are not more than 18 years of age will be considered minors and will be represented by a parent or legal guardian, in which case the parent or legal guardian will be held to the terms contained within this policy.

By using any of our services, you confirm you have agreed to the Terms and Conditions and agree that you’ve read and understood this policy.

Please read this policy carefully as it will help you make informed decisions about sharing your personal information with us.

Personal Information

We collect personal information that you voluntarily provide to us when registering on the site or for our services, when expressing an interest in obtaining information about us or our services, when participating in activities on the site or at events, or when otherwise contacting us.

All personal information provided to us must be true, complete, and accurate, and you are expected to notify us of any changes to such information within a timely manner.

The personal information we collect depends on the context of your interactions with us, the choices you make, and the features you use. The information collected may include the following:

Name and Contact Information: first and/or last name, email address, postal address, phone number, and/or other related contact information.

Credentials: passwords, password hints, and/or similar security information used for authentication and account access.

Payment Information: payment routing numbers, credit card number or other data necessary to process your payment, and/or security codes associated with a form of payment. All payment information is stored by our payment processor, not locally, and you should review the privacy policy of the payment processor and contact them directly if you have any questions.

Marketing Preferences: when you sign up to receive marketing emails or promotional information, you indicate to us what your preferences are in relation to those materials.

Client Services or Other Forms of Communication: emails or other forms of communication that you send to us, such as client support inquiries or feedback.

Technical Data: this may include IP addresses, web pages you visited on our site, web pages you visited prior to arriving on our site, information about your browser, network or device such as types and versions, operating systems, or Internet service providers.

We may obtain information about you from other sources, such as social media, search results, or other third parties, for example, if we are inviting you to like our Facebook page.

How Your Information Is Used

We use personal information collected through our site for a variety of reasons. We process your information for legitimate business purposes, to enter into a conversation or contract with you, we use it with your consent, and/or for compliance with any legal obligations.

We use the information we collect or receive to facilitate account creation and logon processes, to send you communication or marketing information, to send administrative information to you such as new features, services and/or information about changes to our terms or policies, to share or request testimonials with your consent, request feedback in order to improve the site or services, to protect our site and maintain our efforts to keep this site secure, and/or to enforce our terms and policies. We may also use the information collected to respond to legal requests and prevent harm. We may also use information for other business purposes, such as data analysis, usage trends, determining the effectiveness of marketing campaigns, evaluating and improving the site or services or other such reasons.

Your Information Is Not Shared with Third Parties

We only share your information if we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process such as in response to a court order or in response to authorities to meet national security or law enforcement requirements. The only exception is when your information is shared with the payment processor of your choice.

We may disclose information where we believe it’s necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.

There may be new technologies or marketing concepts created in the future which would make it useful for us to disclose your information. Every effort will be made to do so only after receipt of your consent but this is not guaranteed.

Cookie Policy and Other Tracking Technologies

We may use cookies and similar tracking technologies such as web beacons and pixels to improve your website experience and/or to access or store information.

Most web browsers are set to accept cookies by default. If you prefer, you can update that, and it is your responsibility to set any browser settings to your specifications. Please note if you choose to remove cookies, this could affect certain features or services of the site.

There may be new technologies or digital concepts created in the future which would make it useful for us to track or store your information. Every effort will be made to do so only after receipt of your consent but this is not guaranteed.

How Long Your Information is Stored

We will only keep your personal information for as long as it is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law such as tax, accounting, or other legal requirements. When ongoing legitimate business requires us to process your personal information, we will securely store your personal information.

No purpose in this policy will require us to keep your personal information for longer than 1 year past a termination of your account and/or use of our services. If we have no ongoing business purpose for processing your personal information, we will either delete or anonymize it or, if that is not possible, the information will be securely stored to prevent further processing.

Your Information is Kept Safe

We have implemented appropriate technical and administrative security measures designed to protect the security of personal information we process. We intend to appropriately protect against accidental or unlawful destruction, loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing. We regularly scan for aberrations and test for and protect against network vulnerabilities.

Please note that we cannot guarantee the security of the Internet itself. Although every effort will be made to protect your information, the Internet is an inherently risky environment, and you utilize this site at your own risk. We ask that you only access this site and any services within a secure environment.

You are responsible for ensuring the security of your username, password and/or user information from unauthorized access, use or disclosure to others, and you agree to accept responsibility for all activities that occur under your username, account, and/or password. You may not assign or otherwise transfer your account to any other person or entity.

When using the website, you are not permitted to circumvent the sites’ security features. Such behavior will likely lead to termination of your account and may result in a notification to applicable legal authorities.

You agree to (a) keep your username, password and account information safe and utilize it in a secure manner; (b) ensure that you log out from your account at the end of each session; (c) immediately notify us of any unauthorized use of your username, password and/or account and/or any other breach of security.

If at any time, you become aware of a security breach or vulnerability, we ask that you contact us using the information provided at the end of this document.

Social Media and Links to Other Sites

The website may include social media features, such as share or like buttons, comment fields, or widgets, or other interactive features. In some instances, these features may collect personal information when utilized by you, and are maintained by third parties even when hosted on our site. This policy does not apply to these features. Your use of these features is governed by the privacy policies or other policies of the third parties providing the features.

The website may now or in the future contain links to other websites such as business partners, professional organizations, and third party businesses. While the goal is to link only to websites that share a high standard and respect for privacy, we cannot be held responsible for content, security, or privacy practices employed by other websites and their owners. Please not that it’s possible that aggregate, non-personally identifiable information may be shared when you click through to these websites. Please check with those website owners to determine their privacy policies and the rights contained therein.

Updating Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can log into your account and update the settings. If that is not possible or questions arise, contact us using the information provided at the end of this document.

Upon your request to terminate your account, we will deactivate or delete your account and information. Please note some information, such as number of website visits for example, may be retained to improve website usage, prevent fraud, troubleshoot problems, assist with investigations, enforce our terms and policies and/or comply with legal requirements.

You can unsubscribe from our emails or marketing efforts at any time by clicking on the unsubscribe link in the emails we send, or by contacting us using the information provided at the end of this document. You will then be removed from the email list, however, we may still need to send you service-related or administrative emails that are necessary to continue to provide you with ongoing services or access to your account.

For technical reasons, there may be a delay in deleting your information or in responding to your request. Requests will be handled in the order in which they are received.

Your Rights and Choices

Where applicable law requires, and subject to any relevant exceptions under law, you may have the right to access, update, change, request or delete personal information. Please contact us about any rights not contained within this policy by using the information provided at the end of this document.

You may have the right to restrict or object to the processing of your personal information or to exercise a right to data portability under applicable law. The first step is to contact us with any concerns. If you are subject to EU data protection laws, you may be permitted to speak with advisory authorities within that sphere, however, we suggest contacting us first.

If you are a resident outside of the United States (“US”), please note that our business is located within the US, and we do not anticipate acquisition of clients internationally at this time, for example within the EU. Personal information may be collected, transferred, stored, used, or processed in the US for any of the purposes described in this policy. When you provide your information, it may be processed in a country outside your country of residence, such as the US, which may not provide the same level of data protection as the country where you reside. While the data protection, privacy, and other laws of the US might not be as comprehensive as those in your country of residence, we take many steps to protect your privacy. By using the website and providing your information, you understand and consent to the collection, storage, transfer, processing, and continued use of the information within the US and in accordance with this policy.

Updates to this Policy

We may update this policy from time to time. The updated version will be posted here, and a revised date will be listed. The updated version is effective as soon as it is made public. If we make any material changes to this policy, we may notify you either by posting a notice of such changes or by sending you a notification. We encourage you to review any policy changes in order to stay informed about how we are protecting your information.

If you have any questions or concerns, please contact the site owner in writing by sending a detailed message to:

Andrew Brothers

15740 N 83rd Ave #2044, Peoria, AZ, 85382


Current as of August 8, 2018